Air Gap Faucet FAQs

The use of the air gap feature on SpiroPure faucets is optional and does not have to be used. However, the air gap is built-in to the faucet and cannot be removed. Please note that as the optional air gap cannot be removed, the faucet will require a minimum 3/4" hole and ideally a 7/8" hole to fit more comfortably.

Water leaking from the air gap is generally caused by improper installation or from a restriction or blockage blocking water from reaching the drain. Water drains from the system by gravity, so any kind of restriction can cause the water to back up. Please check that the drain line is free from kinks and has a relatively straight, downward path to the drain saddle. If you still have questions, please feel free to contact our helpful customer service team. We recommended starting by emailing images of your installation with your inquiry.

Air gap faucets may make a small amount of noise while the tank fills, but it should not be very loud. If it is making a lot of noise, then the problem could be that your flow restrictor bypass valve is turned on. If it is turned on, then the flow restrictor is bypassed and, as a result, nearly all of the water going through the system will be sent down the drain as wastewater. The flow restrictor bypass valve needs to be set to the “OFF” position so that the flow restrictor is in use. Turn the gray toggle switch so that the prong is pointing out, away from the system, to the “OFF” position. This will engage the flow restrictor and limit the amount of wastewater sent to the drain, which should stop the loud noise you are hearing.

No. All of the SpiroPure faucets are designed to have the single-lever handle on the right side of the faucet.

No, unfortunately, any air gap faucet will not work as a dishwasher air gap. The tubing lines and air gap itself on the SpiroPure faucet would not be able to handle the pressure and wastewater associated with a dishwasher, as they are designed to handle the much smaller amounts associated with an Undersink RO Water Filter System.

SpiroPure SP-FC100-BK is a matte black faucet. It does not have any bronze accents, however, it will make an excellent compliment to kitchens that have a main kitchen faucet that has an oil rubbed bronze finish. Faucets with an oil rubbed bronze finish have a matte black finish with bronze accents.